Professionals in any position and at any level can be empowered to make positive, impactful changes in a clinical research environment. This session will focus on techniques to initiate and sustain targeted improvements in the efficiency and effectiveness of research and research-adjacent processes. Strategies include systematic problem solving, process mapping, application of lean philosophies, and engagement of stakeholders. The goal of the session is to make change and improvement accessible to all staff, highlight concrete tools and techniques that can be applied to virtually any scenario, and empower attendees to start or re-ignite their own quality improvement journey.

CEU: 1.00 ACRP

Speaker:

• Eric Rockefeller, Chief of Quality Assurance, Department of Veterans Affairs - Veterans Health Administration

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