Clinical research professional shortages, high turnover rates, and an increasingly competitive job market contribute to negatively impact the conduct and success of clinical research studies. Employing individual retention conversations to improve and foster retention is one strategy in addressing this issue. These conversations empower managers/leaders in addressing areas of concern impacting an organization’s workforce while building transparency and trust. Attendees will learn the benefits and gain practical skills in preparing for, participating in, and conducting individual retention conversations, focusing on creating a positive atmosphere, asking probing questions, actively listening, and developing action plans based on conversation outcomes. Participants will leave with strategies for continuous follow-up and ongoing professional development, ensuring a sustained positive impact on employee satisfaction and retention. Results from pilot study will be discussed.
CEU: 1.00 ACRP
Speaker:
Stephanie Freel, PhD, PMP, Director, Clinical Research Operations, Education & Outreach, Duke University
Lindsay Hanes, BS, CCRC, Clinical Research Manager, The Ohio State University Medical Center
Shirley Helm, MS, CCRP, Senior Administrator for Network Capacity and Workforce Strategies, Virginia Commonwealth University
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